Success Stories

Transparent, Auditable Savings

Back to Resource Center   /   Success Stories   /   Posted on 03-19-2025


18% reduction in gross pharmacy costs by implementing a transparent PBM contract

Client: Fortune 50 Company

Overview

The benefits team of a Fortune 50 company was concerned that their existing PBM contract lacked full transparency, with an unclear profit margin. They sought a unique PBM contract that would provide certainty and auditability over time, allowing them to clearly understand and validate how prescription drugs were priced.

Challenges

  • Lack of transparency in the existing PBM contract.
  • Unacceptable profit margins with limited auditability.
  • Need for a contract structure that ensured fair and predictable pricing for prescription drugs.

Solution

To address these concerns, a competitive PBM RFP process was initiated with strict minimum bid requirements. The resulting contract included several innovative provisions designed to enhance transparency and cost efficiency:

  • Acquisition cost plus for medications at Mail and Specialty channels.
  • Pass-through pricing at the Retail network.
  • 100% pass-through of monies from Pharma beyond the definition of rebates.
  • A margin cap agreed upon by both the Plan and the PBM.
  • Full audit rights to confirm the margin cap percentage.

Results

The new PBM contract delivered significant financial and operational benefits, including:

  • 18% savings on gross pharmacy costs.
  • Increased transparency and auditability in drug pricing.
  • More predictable and fair pricing structures for prescription medications.
  • Stronger financial oversight through full audit rights.
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